TechStarters Logo
Blog Home
How to Diagnose the Blue Screen of Death

How to Diagnose the Blue Screen of Death

Imagine this, you wake up one morning, turn on your computer, and suddenly all you can see is a blue screen covering your monitor. If this appears on your computer, then chances are you are dealing with the Blue Screen of Death (BSOD), also known as the Stop Error. It happens when your computer runs into a problem when booting up, either because of a hardware malfunction or perhaps even malware. It can happen on any Windows computer and laptop and it can most certainly happen to yours. Here are some thoughts to consider if you receive your first Blue Screen of Death.

  1. Did you Upgrade to Windows 10?

Introducing new software is crucial to keeping your computer up to date, but sometimes it doesn’t play nice with the programs you already have. This can happen when your computer has gone a long time without an update, so make sure your computer is on the latest version of Windows.

  1. Did an update go wrong?

Based on what was said earlier about keeping your computer updated, sometimes something can go wrong. All software updates nowadays work by carrying in information piece by piece, then putting it all together into a working program. However, if an update is interrupted, not all the information will be delivered and you’ll have to revert back to the previous version of windows before updating again.

  1. Did you download anything recently?

Downloading a third-party program is fine if it is from a third party source, but the latest version of the software sometimes will not cooperate with your existing operating system. In some cases, these downloads can contain viruses whose sole purpose is to wreak havoc on your computer, so always be careful of what you download.

There are precautions you can take to keep your computer safe in the case of a BSOD, such as creating a recovery drive. Windows 10 will provide instructions on how to turn a USB drive into a recovery drive if you search “Create a recovery drive” on the taskbar. If you get a Blue Screen, reboot the computer with the recovery drive plugged in. From there your next steps should be the following:

  • Let Windows 10 Reset Itself: – When Windows 10 encounters a stop error during an upgrade, it will automatically stop and revert back to the previous version of Windows 10.
  • Remove Any New Hardware or Software: – Sometimes installing new hardware or software can conflict with Windows 10 so the best course of action would be to uninstall any new or foreign programs. To remove any software from your computer, press the Start or Windows Key, then select settings, then system, then apps & features. From there select Sort by install date and uninstall any apps you believe could be causing the problem
  • Update Your Drivers: – Drivers are programs which let your computer’s software (data) communicate with its hardware (machine). While Windows does update your drivers automatically, sometimes that is not the case. You may need to update or re-install your most recent drivers to fix it. You can do this by going to the website of the company that made your computer and finding their drivers section.

If all else fails then you may need to seek some professional IT support. Thankfully, the Nerds at TechStarters have your back when it comes down to any annoying tech issues.